Escrow review records, standardized.
Use one record format for payoff demands, seller proceeds, buyer funding, and wire-instruction reviews: claim, source, check, result, limitation, and office action. Your office decides.
One format for every covered review.
A reopened file should show the basis for the office action without rebuilding the story from inboxes, calls, or memory. Each line keeps the instruction, source basis, check, result, limitation, and action separate.
What the record keeps.
What stays outside Veto.
Veto does not approve payments, verify identities, confirm bank accounts, detect fraud, insure transfers, or release funds.
Veto records the review. The escrow office remains the release authority, and nothing in the record replaces office judgment.
Questions you'll get asked.
"We already do the review. Why do we need this?"
You do the review. The standard makes the file show it later: what changed, what was checked, what stayed open, and what the office did.
"Does this slow us down?"
Start with one closed file. If the record does not earn its place in the file, do not expand it. If it does, use the same format again.
"Is this a compliance requirement?"
No. Veto is not a compliance product, and no regulation requires this specific record. The operational question is whether the file can prove the review happened.
"What if we don't want a hold on the record?"
The office decides the action — hold, release, reject, escalate. Veto records whatever the office did. If you release, the record says you released and why.
"Who sees the record?"
You export a PDF. It goes in your file. Veto does not publish it or use it for marketing. The office controls who receives the file.
"What about the gaps? Won't they look bad?"
A good record doesn't hide the gap. It states what the office could not confirm before acting. That's stronger than a checklist that pretends everything passed.
Need a reference first? See the sample Veto Record.